Got Questions

Frequently Asked Questions

General Questions

A place to let players received a friendly welcome. A place for players communicate, comment credible product information and evaluation. Experienced players help newcomers, share tips and items and act as guides.

  • Start a discussion on a new topic
  • Rate our slot game and event
  • Comment on our slot game
  • Check out our latest tutorial video
  • Update you with the latest news or blog about slot games
  • Learn about our slot games, such as the making process
  1. Step 1: Go to https://epicwin.info/community/
  2. Step 2: Click on Register with Facebook
  3. Step 3: Create your Username, Password, Confirm Password and Name. Fill in E-mail, click Complete Sign Up.
  4. Step 4: Received Confirmation email and click the link for activate

The Confirmation Email is sent automatically to the email address that you have fill in the register form, for any reason, you cannot see this email, you may Check the Spam folder of your Mail box.

Yes. You will be able to update your personal details in the edit profile tab

 

Tutorials

  • Google search EpicWin8/ EpicWin VIP/ EpicWin 2 and click in the page
  • Click “Sign Up”
  • Enter your phone number and password
  • Key in TAC code ( sent via sms) and click “ Next”
  • Registration Complete
  • Click on the EpicWin app
  • Click on the “Wallet” icon to deposit
  • Select a bank
  • Enter the deposit amount
  • Complete your bank verification
  • Check your new account balance
  • Click “Login” button
  • Enter your phone number and password
  • Click on the “Deposit” button on the top right
  • Select a bank
  • Enter the amount to deposit
  • Complete your bank verification
  • Check your new account balance
  • Launch the EpicWin app on your device
  • Click on the “Wallet” icon
  • Click on the “Withdrawal” tab
  • Select a bank
  • Enter your bank account name & bank account number
  • Click on the “Request OTP”
  • Key in TAC code (Sent via SMS)
  • Enter the desired amount (MYR) and click “Withdraw”
  • Click “Yes” to confirm your withdrawal
  • Money will be credited to your bank account within 1 minutes!
  •  
  • Click “Login” button
  • Enter your phone number and password
  • Click the arrow beside your ID and Click “Withdrawal”
  • Select a bank
  • Enter your bank account name & bank account number
  • Click on the “Request OTP”
  • Key in TAC code (Sent via SMS)
  • Enter the desired amount (MYR) and click “Withdraw”
  • Click “Yes” to confirm your withdrawal
  • Money will be credited to your bank account within 1 minutes!
  • Google search EpicWin8/ EpicWin VIP/ EpicWin 2 and click in the page
  • Click “Login” and Enter your phone number (must match the one used for registration)
  • Click “ Forgot Password?”
  • Enter your phone number again and Key in the last 4 digits of your phone number
  • Click “Send”
  • You will receive a new password via SMS
  • Login with your phone number and the new password
  • Click the arrow beside your ID and Click “Change Password”
  • Under “Current Password”, enter the password that was sent to you via SMS
  • Create a new password and key it in the next field, and re-enter your new password to confirm the change
  • Click “Save”
  • All done, password has been successfully reset!
  • Google search EpicWin8/ EpicWin VIP/ EpicWin 2 and click in the page
  • Click on the “Download” icon to go to the download page
  • Click “Download”
  • Once downloaded, launch the file from the notification that pops up
  • Click “Install”
  • Once installation is complete, click “Open”
  • Sign in with your registered username (your mobile no.) and password
  • You’re all set. Enjoy playing EpicWin’s games!
  • Safari search EpicWin8/ EpicWin VIP/ EpicWIn2
  • Login with your phone number and password
  • Click “Download”
  • Click ‘install’ and wait installation progress done.
  • Launch Settings from your Home Screen.
  • Tap on “General”
  • Tap on “Device Management.”
  • Tap the “Qingjian Group Co., Ltd”
  • Tap to trust “Qingjian Group Co., Ltd” and click “Trust”
  • Complete and Open “EpicWin apps”
  • Sign in with your registered username (your mobile no.) and password
  • You’re all set. Enjoy playing EpicWin’s games!
  • Launch the “EpicWin” app
  • Click on the “Wallet” icon
  • Click on the “Transfer” tab
  • Enter the recipient’s phone number and the transfer amount (RM)
  • Click on the “Request OTP”
  • Key in the TAC code (Sent via SMS)
  • Click “Yes” to confirm
  • All done! You have successfully transferred funds to your friend!
  •  
  • Google search EpicWin8/ EpicWin VIP/ EpicWin 2 and click in the page
  • Login with your phone number and password
  • Click on the arrow beside your ID
  • Click “Transfer”
  • Enter the recipient’s phone number and the transfer amount (RM)
  • Click “Request TAC“
  • Key in the TAC code (Sent via SMS)
  • Click “Submit”
  • All done! You have successfully transferred funds to your friend!
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